Refund policy

Returns & Exchanges

Due to the customized nature of our products, we are unable to accept returns or exchanges for:

• Change of mind
• Incorrect photos provided by the customer
• Personal preference after completion

 

Damage or Incorrect Orders

If your item arrives:

• Damaged during shipping, or
• With an error made on our part

Please contact us within 48 hours of receiving your order, and include:

• Clear photos of the product
• Your order number

We will review the case and arrange a replacement or solution accordingly.